FAQ

Frequently Asked Questions

📦 Shipping & Delivery

We ship to eligible destinations worldwide. Orders are processed within 1–2 business days and typically arrive within 6–10 business days, depending on your location. See our Shipping Policy for details.

↩️ Returns & Refunds

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with clear photos or videos of the issue and we'll arrange a refund or replacement. See our Refund Policy for full details.

💳 Payment

We accept all major credit and debit cards, plus PayPal, at checkout.

📍 Order Tracking

Once your order ships, you'll receive a tracking number by email so you can follow its journey.

✉️ Still have questions?

Reach out anytime via our Contact page or email onedaycollection@icloud.com. We typically respond within 24–48 hours.