FAQ

Frequently Asked Questions

📦 Shipping & Delivery

We ship to eligible destinations worldwide. Orders are processed within 12–24 hours and typically arrive within 7–14 business days, depending on your location and the shipping method. See our Shipping Policy for details.

↩️ Returns & Refunds

If your order arrives damaged or defective, contact us with clear photos of the issue and we'll arrange a full refund or another appropriate resolution. See our Refund Policy for full details.

💳 Payment

We accept all major credit and debit cards, plus PayPal, at checkout.

📍 Order Tracking

Once your order ships, you'll receive a tracking number by email so you can follow its journey.

✉️ Still have questions?

Reach out anytime via our Contact page or email onedaycollection@icloud.com. We typically respond within 24–48 hours.